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For dental offices

An AI receptionist for dental offices that answers when the front desk can't

Patients call at lunch, after hours and while your team is with someone in the chair. Rample answers, asks whether they're new or returning and what they need, and books the visit, so a new patient doesn't hang up and call the next practice on the list.

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Free for 7 days, then plans start at $89 a month

Updated

A dentist talking with a smiling patient in a bright treatment room

An unanswered call is often a new patient

A front desk juggles check-ins, checkouts and the phone at the same time, and the phone loses. The caller who reaches voicemail is usually someone looking for a dentist, and they have a list.

Growth is on most practices' minds: in an American Dental Association survey reported by the California Dental Association, 35% of dentists said they wanted more patients.

Source: California Dental Association, how to fill the patient schedule

How Rample answers your practice's phone

Keep your number and forward calls to Rample, or use the local number Rample sets up for you. On that number it rings you first during opening hours and picks up if nobody can, and it answers straight away when you're closed.

  • It asks whether the caller is a new or returning patient, why they're calling and whether it's urgent.
  • It checks your open times and books the appointment during the call.
  • Questions about insurance, billing, records or prescriptions go to your team: it tells the caller your front desk will confirm them, and takes a message.
  • If it mentions a price, it's always the price before insurance, never what the patient will owe.
  • Every call opens with a short recording notice, and you get an email with what was said.

Urgent calls reach your team

Calls that sound urgent, like a knocked-out tooth, swelling or bleeding, are flagged to you right away. Rample doesn't give clinical advice, and if a caller has trouble breathing or swallowing, or bleeding that won't stop, it tells them to call 911.

Reminders and fewer empty chairs

Patients get a reminder the day before and another about two hours ahead, with a link to move or cancel online instead of calling. Cancellations are worth watching: the California Dental Association suggests looking into it when they run above 10%.

On the Receptionist + Marketing plan, patients can book, move or cancel by text, and patients who haven't booked in a while get an email inviting them back.

Source: California Dental Association

Reviews, posts and membership plans

When you mark a visit done, Rample texts the patient (if they agreed to texts) a link to leave a Google review, and it drafts replies to new reviews for you to approve. Nothing is posted until you say so.

It writes social posts about your practice and your services, never using patients' faces or before-and-after photos, and reminds you when each one is due.

Many practices now offer in-house membership plans for patients without insurance; about a quarter of dentists did in a 2021 ADA survey. Rample can run membership plans with monthly card billing once you connect Stripe.

Source: KFF Health News, dentists offering membership plans

What it costs

Receptionist is $149 a month: the phone agent, online booking, reminders, review requests, membership plans and invoices. Receptionist + Marketing is $449 a month and adds booking by text and the come-back emails. Paid yearly, they come to $89 and $269 a month.

Pricing

Pick how much you want it to do.

Starting at $89/mo (Receptionist, billed yearly)

7-day free trial on every plan. Card up front, cancel any time before day 8 and you pay nothing.

  • White Rample robot

    Receptionist

    Answer every customer and run the day.

    $149 /mo

    1 admin + 5 staff seats

    Get started
    • Website, booking page and booking widget
    • Scheduling, customers, quotes and invoices
    • AI phone agent and texting inbox
    • Reviews and review replies
    • AI assistant, compliance and analytics
  • Most popular
    Gold Rample robot

    Receptionist + Marketing

    Let it do the marketing for you.

    $449 /mo

    3 admin + 20 staff seats

    Get started
    • Everything in Receptionist, plus:
    • Content studio: make and post your own content
    • Email your own customers, flyers and signs
    • Autopilot: weekly posts planned and published for you
    • AI replies to customers when you're busy
    • Seasonal campaigns and follow-up sequences
    • Signals: storms, the season and local news that bring work
    • Competitor watch
  • Platinum Rample robot

    Receptionist + Marketing + Leads

    Go and find new customers.

    $749 /mo

    10 admin + 50 staff seats

    Get started
    • Everything in Receptionist + Marketing, plus:
    • Lead discovery: people asking for what you do, and new businesses
    • Lead intake from Google Local Services and Nextdoor
    • Contact details found for address leads
    • Local creators to partner with
    • Google Ads management (coming soon)
  • Enterprise

    Several locations, a large team, or something custom.

    Let's talk

    Priced to fit

    Contact us

Questions

Yes. It asks whether they're new or returning and what the visit is for, checks your open times and books the appointment while they're on the line.

No. It tells callers your front desk will confirm their coverage and cost, and passes the question on. It doesn't check eligibility or quote what a patient will pay.

The call is flagged to you right away. Rample gives no clinical advice, and for trouble breathing or swallowing, or bleeding that won't stop, it tells the caller to call 911.

Sync with Dentrix and Open Dental is coming soon. Today, Rample books through its own online booking page and can connect to your Google Calendar.

No. You can keep your number and forward calls to Rample, or use the local number Rample sets up for you.

Plans start at $149 a month, or $89 a month paid yearly, and the first 7 days are free.

Set it up once, and let it get on with the rest.

Card at signup. Free for 7 days on any plan, then plans start at $89 a month. Cancel any time.